Assistant Manager - Global Payroll

Global TA, Culture & HRBP at Afiniti | Scholarship Holder | xAlibaba

Who are we?

Over the past 16 years, Afiniti's patented technology has paired customers and contact centre agents in real-time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable AI-driven solutions that transition from high-touch managed services to product-led growth.

Afiniti operates throughout the world and has driven billions of dollars of precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers. To learn more, visit

Our vision

Afiniti’s vision is to lead the contact centre industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide.

Our Ways of Working

At Afiniti, how we work is just as important as what we achieve. Our Ways of Working are ten guiding principles that define the standards and behaviors we hold ourselves accountable to every day. They push us to act with urgency and discipline, to innovate with data and facts, and to always see our work through the eyes of our clients. These principles are not abstract values - they are actionable commitments that shape daily decisions, strengthen collaboration, and ensure we deliver outcomes that matter.

Together, they encourage us to be intentional in how we prioritize and execute, to confront challenges and conversations directly, and to embrace the richness of our global community with respect and openness. They remind us to celebrate excellence, show kindness, and assume good intentions in every interaction. By living these principles consistently, we build the culture we aspire to - one that is ambitious, respectful, and relentlessly focused on creating meaningful impact for our clients and each other.

The role

Reporting to : Manager – Finance (Payroll & Accounting)

Location : Pakistan

Work environment : Hybrid

Afiniti is seeking an assistant manager – global payroll who will oversee the timely and accurate processing of payroll across multiple international entities. The role requires a strong understanding of global payroll practices, attention to compliance, and the ability to collaborate with regional HR and finance teams. You will ensure smooth payroll operations across our global footprint, including reconciliations, vendor coordination, and reporting accuracy.

This position offers the opportunity to work in a fast-paced, data-driven environment while helping to standardize payroll processes and improve efficiency for Afiniti’s expanding global workforce.

What will be your key deliverables

• Manage end-to-end payroll processing for multiple countries, ensuring compliance with local labor and tax laws.
• Review payroll inputs such as new hires, terminations, and variable adjustments to ensure data integrity.
• Coordinate with internal HR, finance, and external payroll vendors for accurate and timely disbursements.
• Oversee statutory filings, employee benefit deductions, and tax remittances.
• Support annual audits and provide reconciliations and variance analyses as required.
• Identify opportunities for process automation and standardization across regions.
• Generate monthly and quarterly payroll reports for leadership and finance review.

Who you are

Experience : 3+ years of global payroll experience, ideally within a multinational organization.

Education : Bachelor’s degree in finance, accounting, business administration, or a related field.

Skills

Behavioral traits

Reliable, detail-oriented, collaborative, and proactive in resolving payroll discrepancies.

Nice to have

What success looks like

In this role, you will be successful if you :

Strengthen collaboration between payroll, HR, and finance teams globally.

Why should you apply

What will make you stand out in the crowd

You are someone who thrives on solving complex analytical challenges and bringing structure to ambiguity. You balance statistical rigor with practical problem-solving and communicate insights with clarity. Your curiosity, ownership, and collaborative spirit make you an integral part of Afiniti’s mission to make human connections more valuable through AI.

We believe that richness in diversity is a huge asset for Afiniti. We value both the similarities and differences in everyone who is a part of the Afiniti team. We believe that this diversity builds a stronger organization and is in keeping with the core values of our company. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding or reproductive health decisions), gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable federal, state or local law. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment, including recruiting, hiring, compensation, promotions, reductions in force, or terminations.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

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