E-Commerce & Web Experience Specialist

Responsibilities

• Maintaining sales activities and regularly creating and updating listings on Amazon, eBay, Shopify, etc., including descriptions and images.
• Managing and creating the visual aspects of the website, including design and layout, HTML & CSS tasks, and ensuring the website works well on a variety of devices.
• Resolving customer issues swiftly.
• Familiarizing oneself with the business and developing a strong knowledge of the products on offer.
• Printing tickets for online orders.
• Stock control.
• Working in partnership with the warehouse team.
• Keeping track of returns and refunds.
• Ensuring stock levels are up to date across online marketplaces at all times.
• Liaising and forming relationships with courier companies.

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