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Senior Operations Executive

Senior Operations Executive

360SynergyTechLahore, Punjab, Pakistan
30+ days ago
Job description

Bachelor’s degree in Management / Business Administration or related field from recognized university

  • Monitors and execute day to day activities of team to ensure required support
  • Provides smooth and efficient flow of work within a team
  • Identifying operation related issue to maximize efficiency in terms or time, cost and resources.
  • Preparing day to day to-do –list for the team and executing work efficiently and effectively.
  • Reporting daily activities of department and highlighting issues that is considerably management’s concern.
  • Communicating with upper management to develop strategic operations goals.
  • Monitoring operational performance of both internal and external service providers.
  • Providing a workplace setting that is conducive to productive work.
  • Monitoring performance metrics.

Job Specification

  • Bachelor’s degree in Management / Business Administration or related field from recognized university with at least 2 years’ work experience
  • Having an in-depth knowledge of customer relationship and dealing with their issues
  • Excellent written and verbal communication skills specifically English
  • Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers
  • Good knowledge of documentation and reporting
  • The ability to self-motivate and motivate a team
  • Experience working to and exceeding targets
  • Information Technology and Services - Lahore, Pakistan

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