Floor Manager

Sales and Floor Presentation Know your stock. Be aware of your most profitable and your best selling lines. Effectively merchandise your floor and create eye catching and effective displays. Ensure all goods are correctly priced and well ticketed. Ensure all customers are acknowledged and looked after. Handle all customer complaints. STAFF Provide leadership for sales team. Plan and implement training of sales team, liaising with Training Manager and Store Manager. Update staff members constantly with new product information. Ensure that all staff are aware of the company policies, and that they understand and comply with the rules and procedures. Communicate any problems / developments concerning staff members to your Store Manager and / or Training Manager. Supervise holidays, days off, tea and lunch breaks ensuring sufficient floor coverage at all times. Liaise with other members of the management team to ensure sufficient managerial cover at all times. Ensure that Deputy Floor Manager is developed to run the floor in your absence. STOCK Ensure all stock sheets (where relevant), all universal orders and special orders are correctly completed. Monitor all purchase orders. Chase outstanding orders. Cancel goods where relevant. Check quality of goods supplied. Ensure that all ticketing has the correct information. Good housekeeping. Ensure that all stock is clean, tidy and well presented. Check layaway reports on a weekly basis. Ensure all stock adjustments are recorded. SECURITY Assume responsibility for tills. Assume responsibility for stock. Assume responsibility for health and safety. Assume responsibility for staff security issues. Job Specification

Male / Female

Ability to operate all equipment necessary to perform the job. Ability to communicate with associates and customers. Ability to read, count, and write to accurately complete all documentation. Requirements : Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above. Ability to work varied hours / days, including nights, weekends, and holidays as needed. Information Technology and Services - Karachi, Pakistan

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