An agile leader and a quick learner who can adopt changing dynamics easily to transform the teams.
Responsibilities:
· Manage/handle a department of 50 to 60 people.
· Smart execution of department operations within given resources. Their leave and shift management.
· Enablement of resources for efficient executions as per their roles and responsibilities.
· Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks.
· Conducting progress and development meetings with staff.
· Strong follow up for on-going projects and its completion on time.
· Developing a performance driven team who can achieve their assign targets.
· Creating a professional work environment where individuals are treated equally and fairly.
· Implementation of company policies & procedures.
· Time to time reviews of KPI’s, performance analysis and workable areas.
· Training need analysis and development of the staff for next level roles.
· Focus for operations improvement and business development.
· Process creation and improvement for the best interest of the business.
Requirements
Qualification:
· Must be graduate with BBA/MBA preferred.
· Excellent English communication skills.
Skills Required:
Experience Required:
Assistant Operations Manager • Rawalpindi, Punjab, PK
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