Call Center Team Lead : Elevate Service & Performance

An established industry player is seeking an experienced Call Center Supervisor to manage operations and enhance customer service delivery. In this pivotal role, you will lead a dedicated team, drive performance improvements, and ensure compliance with industry standards. Your strong leadership and communication skills will be essential in fostering a positive work environment and building client relationships. With a focus on operational efficiency and quality assurance, you will play a vital role in exceeding client expectations. If you are passionate about customer service and ready to take the next step in your career, this opportunity is for you.

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