Manager Pharmacy

A Pharmacy Manager is responsible for overseeing the daily operations of a pharmacy, ensuring that all activities align with legal, ethical, and safety standards.

Job Responsibilities :

Staff Management :

Supervise and train pharmacy staff, including pharmacists, pharmacy technicians, and support staff.

Schedule shifts and manage staffing levels to ensure optimal customer service and workflow.

Conduct performance evaluations and provide coaching to improve team performance.

Inventory and Stock Management :

Oversee medication inventory and ensure proper stocking of drugs and pharmaceutical supplies.

Conduct regular audits to check for expired medications and maintain accurate records of drug inventory.

Order and procure medications as necessary while maintaining cost efficiency.

Regulatory Compliance :

Ensure the pharmacy complies with all local, state, and federal regulations, including those related to controlled substances.

Maintain accurate records of prescriptions and medications dispensed in accordance with legal requirements.

Ensure that the pharmacy operates in line with safety standards and quality control protocols.

Patient Care :

Provide guidance and counseling to patients regarding their prescriptions, potential drug interactions, and usage.

Assist in immunization services, health screenings, and other patient care services as applicable.

Handle patient complaints and resolve issues related to pharmacy services.

Financial Management :

Monitor and manage pharmacy budgets, including controlling costs and optimizing revenue streams.

Review pricing and ensure that the pharmacy remains competitive in the marketplace while maintaining profit margins.

Collaboration and Communication :

Collaborate with other healthcare professionals, including physicians and nurses, to optimize patient care.

Communicate with suppliers, insurance providers, and vendors to ensure smooth operations.

Quality Control :

Implement and enforce safety protocols, including proper handling, storage, and disposal of medications.

Conduct regular audits of processes to ensure quality standards are met and continuously improve workflow efficiency.

Technology and Systems Management :

Oversee pharmacy management software and ensure that systems are up to date.

Monitor the accuracy of electronic health records (EHR) and ensure that prescription information is correctly processed.

Leadership and Strategic Planning :

Develop and execute strategies to improve the pharmacy’s overall performance, customer satisfaction, and service delivery.

Lead initiatives to enhance the pharmacy’s reputation and expand its services.

Education and Training :

Stay up to date on pharmaceutical advancements, new medications, and treatment protocols.

Provide ongoing education and training to staff on new pharmaceutical products, regulatory changes, and customer service practices.

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