Associate Project Manager

About Us Unicorn Technology

We’re top-rated on G2 and Capterra with over 1000+ reviews by our amazing customers. We're pioneers of innovation and transparency and that shows with the type of technology we offer.

Come Learn & Grow With us vFairs' diverse workforce brings contributors from all over the world, each person having their own skills and unique experiences.

Serving Our Communities We go by the principle “No enterprise can be more successful than goodness”, and hence all employees are entitled to 2 days of paid leave a year to serve a social service to their local or global community through volunteerism.

Green And Global - We Walk the Walk In 2022, we launched our Green and Global campaign where we make it a priority to lower both our and our customer’s carbon footprint. All of our policies follow the guidelines of our G&G initiative and we partner with OneTreePlanted to ensure that we return to the Earth what we may take.

What does being part of the vForce team look like? An environment of inclusivity, innovation, accountability, and transparency with absolutely no ceiling on how high you fly with us!

Learn and Grow At vFairs, we understand the value of achieving your next career goal and while we fully anticipate that you will never want to leave, we also want to be your #1 fan and ambassador when it comes to your dreams; we will act as your career coach as well to set you on the right path.

What we do vFairs is an all-in-one event management software that helps organizations of all sizes host memorable virtual, hybrid, and in-person events. We’re on a mission to help organizations influence, inspire & delight audiences they care about without limits of space & time. Rated #1 by our customers on review sites such as G2, Capterra, and SourceForge, we empower companies to host engaging & high-impact events using our best-in-class tech, combined with unbeatable customer support.

Responsibilities

Work with lead PM on several internal projects to enhance project management process further

Full event life cycle ownership : successful event delivery will include full-service delivery from handover from pre-sales to post-event closure calls

Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

Work with development and event set-up teams to ensure event customization and client requests are delivered on time

Report on event success criteria results, metrics, test and deployment management activities

Employ project management practices and engineer processes to ensure the team can deliver high-quality results to each client to compel them for renewals

Prepare estimates and detailed project plans for all phases of the project

Procure adequate resources to achieve project objectives in planned time frames

Manage the day-to-day project activities and resources and chair the project management team meetings

Provide status reports regarding project milestones, deliverables, dependencies, risks, and issues, communicating across leadership

Understand inter-dependencies between technology, operations, and business needs

Ensure technical accuracy, scalability, and quality of the event through collaboration with development teams

Measure and optimize processes to increase the renewal rate of customers and their satisfaction scores

Conduct post-event calls to collect candid feedback from customers, capture testimonials & create follow-up actions on each feedback item

Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences, including project team, sponsors, and key stakeholders

Coach, mentor, motivate, and supervise project and program team

Requirements

Bachelor’s Degree in technology, computer science / IT is preferred

Ability to work in US / Canada hours (EST)

Excellent communication skills

Minimum 1-2 years of project management experience, including tracking and planning projects

Interpersonal skills to influence and spur change, facilitate and enhance performance

Demonstrate decisiveness in resolving business problems, making decisions and

Identifying priorities

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