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Retail Store Manager (Super Mart)

Retail Store Manager (Super Mart)

Taj CorporationLahore, Punjab, Pakistan
30+ days ago
Job description

Graduation in any discipline. BBA / MBA (Marketing) is preferable

  • Develop and Maintain highest standards of customer care.
  • Ensure high levels of customer’s satisfaction through quality and excellent service.
  • Initiate marketing campaign sales promotions activities to increase sales.
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Respond to customer complaints and comments.
  • Tour the sales floor regularly, talk to colleagues and customers and identify or resolve urgent issues.
  • Enhance market share by analyzing and executing market trends in the retail industry.
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Evaluate vendors / contractor with the time frame to ensure proper inventory supply.
  • Take effective measure of inventory expiry and damage control.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion.
  • Develop and Implement suitable display, merchandising and window dressing standards.

Sales, Service & Marketing :

  • Achieve sales targets of outlet.
  • Develop and Maintain highest standards of customer care.
  • Ensure high levels of customer’s satisfaction through quality and excellent service.
  • Initiate marketing campaign sales promotions activities to increase sales.
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Respond to customer complaints and comments.
  • Tour the sales floor regularly, talk to colleagues and customers and identify or resolve urgent issues.
  • Enhance market share by analyzing and executing market trends in the retail industry.
  • Stock Management & Merchandising

  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Evaluate vendors / contractor with the time frame to ensure proper inventory supply.
  • Take effective measure of inventory expiry and damage control.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion.
  • Develop and Implement suitable display, merchandising and window dressing standards.
  • Operations Excellence :

  • Maintain Operations Excellence by directing and implementing best Service and goods delivery standards.
  • Secures merchandise by implementing security systems and measures.
  • Update IT infrastructure for best classification, interpretation and analysis of business information.
  • Develop monthly budget for key operations expenses and achieve targets.
  • Ensure that costs are controlled and revenue opportunities are effectively sourced and delivered.
  • Lead key outlet project-repair and maintenance, re-designing shelves etc.
  • Develop and execute best Health, Safety, Security, Environment and housekeeping Practices.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Liaison with stakeholders.
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Financial Responsibilities :

  • Ensure best cash management practices.
  • Achieves financial objectives of outlet by preparing a monthly budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Develop and implement strategies to increase profitability
  • HR Management :

  • Accomplish outlets human resource objectives by supporting in recruiting, selecting, orienting, training.
  • Engaging and retaining outlet staff by coaching, counseling, disciplining employees, planning, monitoring and appraising job results.
  • Enforcing policies and procedures in-lined HR Department
  • Job Specification

    Degree Title : Graduation in any discipline. BBA / MBA (Marketing) is preferable.

    Experience : Minimum 6 years of experience in similar capacity

    Key Skills & Expertise

  • Customer Focused
  • Target Oriented / Results Driven
  • Possess financial skills to budget expense and analyze Revenues & profitability
  • Excellent skills of pricing and costing strategies
  • Vendor Relationships
  • Market Knowledge
  • Excellent negotiation skills.
  • Excellent leadership skills.
  • Excellent Communication skills.
  • Excellent time management skills.
  • Excellent team management
  • Experience in development and implementation of Retail Store Policies.
  • Good computer skills. Co-operative and supportive team player
  • Salary : Market Competitive Salary

    Perks & Benefits

  • Other variable pay (based on outlet performance).
  • Health Insurance
  • Life Insurance (Self & Family)
  • Enviable Work environment with many other facilities
  • #J-18808-Ljbffr

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    Store Manager • Lahore, Punjab, Pakistan

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