43098953772- Production Associate, Retention (Email / SMS)

Job Title : Production Associate, Retention (Email / SMS)

Employment Type : Full-time; Remote

Schedule : US Time zone

Industry : Fashion / Apparel

About This Role :

The Production Associate of Retention ensures flawless campaign execution with a primary focus on

accuracy, timeliness, and QA. This is a production-heavy role where attention to detail is paramount.

Working closely with the retention team, this role executes builds, QA checks, and recurring program

tasks that form the backbone of our retention marketing.

Key Responsibilities :

Campaign & Flow Builds

• Build and QA email / SMS campaigns in Klaviyo’s editor, with light HTML editing when needed.
• Set up lifecycle flows (e.g., welcome, post-purchase, winback) based on pre-defined briefs & completed creative.
• Execute recurring program builds (Aftersell, transactional campaigns, direct mail, etc.).

QA & Accuracy

Testing Support

Reporting & Maintenance

Collaboration & Communication

Requirements

Qualifications :

KPIs :