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Payment Risk Analyst

Payment Risk Analyst

EWS GroupLahore, Punjab, Pakistan
1 day ago
Job description
  • About The Role
  • Constellation Payment Processing is a modern Payment Facilitator (PayFac) empowering SaaS businesses to grow revenue through seamless, embedded payments. As part of Constellation Software Inc. (CSI) — a global Canadian-based software leader — we combine the agility of a specialized payments company with the strength and stability of an established global powerhouse.We are seeking a detail-oriented and analytical Payments Risk Analyst to join our Risk & Operations team. This role is responsible for identifying, investigating, and resolving risk-related issues across payment transactions, merchant activities, and chargeback processes. The ideal candidate will have a strong understanding of payment systems, fraud detection, and risk mitigation strategies, with the ability to work cross-functionally to protect the integrity of our financial ecosystem.This role may require limited travel (<15%) for conferences, training, or partner visits.
  • What You’ll Do
  • Monitor and analyze payment transactions for suspicious or fraudulent activity.
  • Investigate flagged transactions and escalate as necessary.
  • Maintain documentation of risk cases and resolution outcomes.
  • Conduct risk assessments on new and existing merchants.
  • Monitor merchant behavior for signs of abuse, fraud, or policy violations.
  • Work with onboarding and compliance teams to ensure proper risk controls are in place.
  • Recommend account actions based on risk findings.
  • Review and respond to chargeback claims in accordance with card network rules.
  • Analyze chargeback trends to identify root causes and recommend preventive measures.
  • Coordinate with customer support, finance, and legal teams to resolve disputes.
  • Maintain accurate records and reporting for chargeback performance metrics.
  • Basic Qualifications
  • 2+ years of experience in payments risk, fraud analysis, or chargeback management.
  • Familiarity with payment platforms, card networks, and merchant services.Strong analytical and problem-solving skills. Excellent communication and documentation abilities.Experience with risk tools and data analysis platforms is a plus.
  • Preferred Qualifications
  • Knowledge of regulatory compliance in payments (e.g., PCI-DSS, AML). Experience working in a fast-paced fintech or e-commerce environment. Ability to work independently and manage multiple priorities. Familiarity with leveraging AI tools to streamline workflows, enhance communication, or support decision-making #J-18808-Ljbffr
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