Senior Accounts & Collections Manager (Real Estate / Construction Experienced )

Opening : Head Of Collection Department- Onsite (Real Estate - Karachi)

Company Overview Hiring one of our top consulting firm for Real Estate in Karachi.

Job Summary The

Head of Collections

is responsible for planning, managing, and executing all collection activities for the company's development projects. This includes overseeing receivables from clients, implementing collection strategies, ensuring timely recovery of payments, and maintaining a healthy cash flow. The role requires strong leadership, financial acumen, and customer relationship management skills to ensure smooth and efficient collection operations across all projects.

Key Responsibilities Strategic & Operational Management

Develop and implement the company's collection strategy in line with financial goals and project timelines.

Lead the collections team in achieving monthly, quarterly, and annual recovery targets.

Collaborate with the finance, sales, and legal departments to ensure proper coordination and payment follow-ups.

Monitor outstanding accounts and prioritize high-value recoveries.

Customer Relationship & Communication

Maintain professional relationships with clients to ensure timely payment collection.

Handle escalated customer cases related to payment disputes, project delays, or contractual clarifications.

Communicate payment plans, schedules, and dues clearly and effectively to clients.

Data & Reporting

Monitor and analyze collection performance through reports and dashboards.

Provide regular updates to senior management on recovery trends, risks, and key accounts.

Develop and maintain a database of all receivables, client payment history, and outstanding balances.

Team Leadership

Manage and mentor the collection officers, coordinators, and recovery agents.

Conduct regular performance reviews and training sessions to improve collection efficiency.

Set departmental KPIs and track team performance.

Policy, Compliance & Legal Coordination

Ensure adherence to company policies and regulatory compliance in all collection processes.

Coordinate with the legal team for defaulter cases, payment disputes, and recovery through legal channels.

Recommend policy updates to strengthen the collection framework.

Process Improvement

Identify process gaps and propose automation or system improvements for better collection tracking.

Introduce customer-friendly payment solutions and digital payment systems

Requirements

5-7

years

of relevant experience in collections, receivables management, or credit control, preferably within the real estate or development sector

Bachelors degree in

Finance, Business Administration, Accounting , or related field (Masters preferred)

Other Details

Experience : 5 - 7 years experience in Real Estate Industry.

Location : Karachi

Salary : Market Competitive

Benefits : Medical - PF - Gratuity - Yearly Bonus - Leaves etc.

Timings : 10 am to 8pm - Mon to Saturday.

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