B2C Sales Representative

Community Phone

Community Phone is building the best phone for communities in America. We are your hair salon’s business phone, how your auto-body shop texts you or gets appointments, your local government agency’s operations line, and your mom’s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are building the missing phone. Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator Accelerator and Y Combinator’s Continuity Fund. We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose. Join us on our mission to make it as easy as possible for communities to communicate.

What You’ll Do You’ll spend your time connecting with customers who already want to hear from us. That means taking inbound calls and reaching out to people who’ve submitted form fills requesting more info or callbacks. No cold calling, just helping customers who’ve already raised their hands, and making sure to

ALWAYS BE CLOSING.

Talk with families who want a safe first phone for their kids

Help seniors who just want technology that feels simple again (that’s right, we’re not making them download 12 apps to answer a call)

Listen with patience, explain clearly, and close with confidence

Make sure their number ports over smoothly- because first impressions matter.

Every call is a chance to make someone’s day and hit your sales goals.

Who Thrives Here

Hungry. You love sales, competition, and uncapped commissions.

Empathetic. You slow down, listen, and treat people like humans.

Mission-driven. You want your work to actually matter.

Smart communicator. Fluent English is required; knowing Spanish is a big plus.

Good human. No jerks, no exceptions.

Who We’re Not For We love to laugh, but we take values and performance seriously. Community Phone probably isn’t for you if you :

Just want to coast without goals

Get uncomfortable with sales targets or feedback

Want the security blanket of a giant corporation

Don’t actually like talking to customers

Struggle to stay organized or motivated remotely

Care more about titles and status than actually helping people

What You’ll Need For This Role We care about our brand, and that starts with you. Your setup is

non-negotiable : High-speed internet

A PC or laptop

Noise-cancelling headphones

Minimum 2 years of sales experience (huge plus if you have experience selling to telecom and / or to the US market)

If you don’t have these, this role isn’t for you.

Community Phone Culture Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission.

Beyond the job description, here are some traits members of our team share :

Curiosity and learning : we promote open-mindedness and encourage questions for personal growth.

Efficiency where it counts : we operate lean and prioritize value and customer experience.

Bias Toward Action : we believe decisive action is essential for achieving our goals.

Transparency and direct communication : we resolve issues quickly and build strong relationships.

Founder Mindset and Caring Mentality : ownership, improvement, and customer focus.

Growth at Community Phone We’re not here to play small. Landlines are disappearing, customers need us, and we’re growing fast. If you perform well, you’ll have more responsibility (and more money) over time.

Climb the ladder : as the sales team grows, Team Leads and Managers roles open up.

More sales = more base : your base pay can grow with your commissions.

Switch it up : opportunities to move into other teams if you shine.

We move fast. If you’re ambitious, hungry, and ready to prove yourself, there’s basically no ceiling on what you can do here.

Compensation

Base Salary : $10,200 / year to start (paid bi-weekly)

Bonus : $850 / month at quota (to start)

Commission : Uncapped

Kickass Potential : Crush your first 6 months and there’s room to increase your base on top of commissions

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries : Telecommunications

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