Linux / Windows Cloud Support Engineer - Remote

KalhostGulshan-e-Iqbal Town, Sindh, Pakistan

30+ days ago

Job description

ServerGuy is a leading Platform as a Service (PaaS) for Hosting WordPress & Magento.

As we continue to grow, we are looking for determined Support Engineers with outstanding communication skills who can provide enterprise-level support to our growing client list.

Responsibilities

Deliver excellent customer support via email / helpdesk, and live chat
Deploy, Automate, Support, and Troubleshoot services
Migrate Applications to our Platform
Build, operate and support AWS Cloud environments
Write, update and enhance documentation including Playbooks
Provide periodic reports regarding maintenance and upgrade activities

Job Specification

Requirements

Experience as a Hosting Support Specialist or similar role

Experience with Linux-based servers & Virtualization

Experience with cPanel / WHM Control Panel

Technical awareness and ability to quickly understand new technologies

Experience with the WordPress / Magento stack (PHP, MySQL)

For Remote Workers : Quiet working environment free of distractions

For Remote Workers : Reliable high-speed Internet connection

Bonus Skills

Experience writing Bash, Python and Ansible scripts

Experience with AWS

Experience with Security & PenTesting

Why will your work be awesome?

Work From Home Opportunity

Chance to work on cutting edge technologies

Medical Insurance

Reimbursement of Certification Exams

Best learning experience

Opportunity to work in a dynamically growing international company where what you do has a direct and immediate impact.

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Cloud Support Engineer • Gulshan-e-Iqbal Town, Sindh, Pakistan