Customer Relations Officer - Lahore

Position Title Customer Relations Officer

Location Wapda Town, Lahore

Job Summary We are looking for a Customer Relations Officer to manage client interactions, handle data entry tasks, make follow-up calls, and support revenue generation through excellent customer service. The ideal candidate will be friendly, organized, and proactive in ensuring customer satisfaction and smooth front-desk operations.

Key Responsibilities

Manage incoming and outgoing customer calls in a professional manner.

Conduct follow-up calls with clients to ensure service satisfaction and build lasting relationships.

Handle customer queries, appointments, and complaints efficiently and courteously.

Perform data entry and maintain accurate customer records in the system.

Support revenue generation by promoting clinic services.

Requirements

Bachelor's degree

0-1 years of experience in customer service, sales

Strong communication and interpersonal skills

Proficient in MS Office and data entry tasks

Friendly, patient, and customer-focused attitude

Applications Deadline 03-Nov-2025

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