Field Service Engineer (LCMS, HPLC,..) Laboratory Equipment

The Role :

Your main tasks will include :

Maintenance and Upkeep :

Perform routine maintenance, diagnostics and troubleshooting on complex laboratory equipment, including liquid and gas chromatography-mass spectrometry instruments, ICP-MS, etc.

Client Service :

Provide on-site maintenance and repair services for both Enval Group’s laboratories and external clients, ensuring equipment is functioning optimally.

Repairs :

Identify and perform repairs on equipment to minimize downtime and ensure continuous laboratory operations.

Calibration and Quality Control :

Calibrate instruments to meet metrological requirements and maintain quality control procedures for all equipment.

Technical Support and Training :

Assist laboratory staff and clients with technical support, offering guidance on proper equipment use and maintenance best practices.

Documentation and Reporting :

Maintain detailed records of maintenance activities, equipment performance, and calibration records for internal and client reporting.

Ideal Profile :

To be successful in this role, you should have :

Educational Background :

Diploma or Advanced Diploma in :

• Electrical & Electronic Engineering
• Mechatronics
• Industrial Maintenance
• Instrumentation & Control Engineering
• Biomedical Equipment Technology (may include lab instruments)

OR

Degree in :

Technical Expertise :

At least 3 years of experience in maintaining laboratory equipment, especially with LCMS, GC / MS / MS,ICP-MS or other advanced analytical instruments. such as

Thermo Fisher Scientific (Exactive, iCAP, Nicolet…)

 Agilent Technologies (6890 / 7890 GC, 1200 / 1260 / 1290 HPLC, FT-IR…)

 Shimadzu (GC2010, LC20, ICPMS…)

 PerkinElmer (Optima 7000 ICPMS, Spectrum Two FTIR…)

 Bruker,

 Metrohm,

NB : Manufacturer accreditation for the best-known brands of equipment would be an asset.

Problem-Solving Skills :

Strong troubleshooting skills, with an eye for detail and commitment to maintaining equipment standards.

Communication Skills :

Proficiency in English; French knowledge is a plus but not required.

Adaptability and Initiative :

Willingness to relocate to Abidjan with a supportive relocation package, and adapt to a multicultural work environment.

Client Interaction Skills :

Experience working in a client-facing role, with the ability to provide clear, professional support to laboratory personnel and clients.

What's on Offer?