Field Service Engineer (LCMS, HPLC,..) Laboratory Equipment

Join ENVAL GROUP a leading ISO 17025 Certified based in Abidjan, Cote d'Ivoire (West Africa)

As our Laboratory Equipment Maintenance Team leader, you will be the cornerstone of our technical team, responsible for ensuring that all laboratory equipment operates at optimal performance.

Full time position - Based in Abidjan, Côte d'Ivoire

The Role

Your main tasks will include :

Maintenance and Upkeep :

Perform routine maintenance, diagnostics and troubleshooting on complex laboratory equipment, including liquid and gas chromatography-mass spectrometry instruments, ICP-MS, etc.

Client Service :

Provide on-site maintenance and repair services for both Enval Group’s laboratories and external clients, ensuring equipment is functioning optimally.

Repairs :

Identify and perform repairs on equipment to minimize downtime and ensure continuous laboratory operations.

Calibration and Quality Control :

Calibrate instruments to meet metrological requirements and maintain quality control procedures for all equipment.

Technical Support and Training :

Assist laboratory staff and clients with technical support, offering guidance on proper equipment use and maintenance best practices.

Documentation and Reporting :

Maintain detailed records of maintenance activities, equipment performance, and calibration records for internal and client reporting.

Ideal Profile

To be successful in this role, you should have :

Educational Background :

Diploma or Advanced Diploma in :

• Electrical & Electronic Engineering
• Mechatronics
• Industrial Maintenance
• Instrumentation & Control Engineering
• Biomedical Equipment Technology (may include lab instruments)

OR

Degree in :

Technical Expertise :

At least 3 years of experience in maintaining laboratory equipment, especially with LCMS, GC / MS / MS,ICP-MS or other advanced analytical instruments. such as

Thermo Fisher Scientific (Exactive, iCAP, Nicolet…)

 Agilent Technologies (6890 / 7890 GC, 1200 / 1260 / 1290 HPLC, FT-IR…)

 Shimadzu (GC2010, LC20, ICPMS…)

 PerkinElmer (Optima 7000 ICPMS, Spectrum Two FTIR…)

 Bruker,

 Metrohm,

NB : Manufacturer accreditation for the best-known brands of equipment would be an asset.

Problem-Solving Skills :

Strong troubleshooting skills, with an eye for detail and commitment to maintaining equipment standards.

Communication Skills :

Proficiency in English; French knowledge is a plus but not required.

Adaptability and Initiative :

Willingness to relocate to Abidjan with a supportive relocation package, and adapt to a multicultural work environment.

Client Interaction Skills :

Experience working in a client-facing role, with the ability to provide clear, professional support to laboratory personnel and clients.

What's on Offer?