Senior Software Engineer Twilio VOIP Solutions

Senior Software Engineer Twilio VOIP Solutions Quil is a venture-backed, AI-driven leader in the Recruitment Tech space. We're on a mission to revolutionize how companies engage, hire, and retain talent through cutting-edge technology. Our platform leverages advanced AI to streamline recruitment processes, enhance candidate experiences, and optimize talent management. As we continue to scale, we’re looking for innovative engineers to join us in shaping the future of recruitment technology.

Role Overview :

We are looking for a Senior Software Engineer with extensive experience in Twilio and other VoIP solutions to join our growing team at Quil. As a fully remote position, you will play a key role in building, scaling, and optimizing Quil’s communication systems, enabling high-quality voice, video, and messaging services within our AI-powered recruitment platform. You will collaborate with product, AI, and engineering teams to create seamless, intelligent, and efficient communication experiences for users.

Key Responsibilities :

Architect and develop communication solutions using Twilio and other VoIP platforms to support voice and messaging features within Quil's AI-driven recruitment platform.

Design and implement features such as intelligent call routing, IVR systems, messaging automation, and real‑time candidate engagement.

Optimize and scale real‑time communication systems to handle high volumes of interactions across multiple touchpoints.

Troubleshoot and resolve issues related to VoIP protocols, call quality, messaging, and platform integration.

Collaborate with cross‑functional teams (product managers, AI engineers, designers) to ensure seamless integration and smooth user experiences.

Write efficient, maintainable code, and develop automated tests and CI / CD pipelines for communication services.

Mentor junior engineers, share knowledge, and promote best practices within the team.

Stay current with industry trends, emerging technologies, and innovations in communication APIs and AI integration.

Required Skills & Qualifications :

5+ years of experience in software engineering, with at least 2 years of hands‑on experience working with Twilio or similar VoIP platforms.

Strong knowledge of VoIP technologies (SIP, WebRTC, real‑time communication protocols) and telephony systems.

Experience building scalable, cloud‑based solutions using AWS, Google Cloud, Azure, or similar.

Proficiency in backend programming languages such as Python, Node.js, Java, or Ruby.

Solid understanding of microservices architecture, RESTful APIs, and communication patterns.

Knowledge of security best practices for communication systems, including encryption and authentication.

Strong problem‑solving, debugging, and performance optimization skills.

Ability to work collaboratively in an agile, distributed environment.

Excellent communication skills, with the ability to explain complex technical concepts to non‑technical stakeholders.

Preferred Qualifications :

Experience integrating communication services into web and mobile applications.

Familiarity with additional platforms like SignalWire, Tropo, or Voximplant.

Prior experience working on AI‑powered platforms or with data‑driven systems.

Experience building or maintaining call center solutions, customer service platforms, or enterprise‑level communication services.

Knowledge of continuous integration / continuous deployment (CI / CD) practices and related tools.

Why Quil?

Join a fast‑growing, venture‑backed startup that’s transforming the recruitment industry with AI‑driven solutions.

Work with a talented team of engineers, product managers, and AI experts to create impactful, high‑tech solutions.

Fully remote role with flexible working hours.

A collaborative and innovative work culture.

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