Manager Operations

Manager Operations Data Conversion will have the following responsibilities :

• Coordination among various teams like Operation,Support and Management
• Communication Management between stakeholders in USA,Australia and Pakistan
• Report Writing, Data Analysis and Performance Monitoring
• Analyzing the issues reported in software application for logs and reports
• Ensuring KPI
• Making sure that the operations are successful
• Motivation Management and team building
• Process Implementation and Improvements
• Continuous Process Improvements

Job Specification

1.Management Understanding2.Highly Pro-active3.Excellent interpersonal Skills4.Excellent English - Speaking and Writing5.Capable of analyzing data using various toolsExperience and EducationAt least 3 years of Experience running successful operations in BPO or Call CentersGraduate from a reputed foreign or local universityITIL, Six Sigma Certification is a plus

Information Technology and Services - Islamabad, Pakistan

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