About Us
Super Speciosa is a leading e-commerce brand in the herbal supplement space, offering high-quality kratom products to thousands of customers every month. We are a fast-growing, mission-driven D2C brand focused on transparency, compliance, and exceptional customer experiences.
As our operations scale, we’re expanding our digital team to support a stronger, more optimized Shopify ecosystem that keeps our storefront performing at its best.
Position Overview
We are looking for a highly skilled Shopify Virtual Assistant with deep Shopify expertise, strong technical understanding, and proven experience managing, optimizing, and supporting Shopify stores.
This role will support our marketing, product, and e-commerce teams by ensuring the website stays up-to-date, error-free, fast, conversion-optimized, and ready for ongoing promotional campaigns.
Experience in the supplements, wellness, or regulated e-commerce niche is a strong plus.
This is a remote, full-time role with potential to grow into a long-term postion.
Requirements
Key Responsibilities
Shopify Store Management
- Manage product listings, variants, pricing, inventory updates, and PDP / collection optimizations
- Update onsite promotions : announcement bars, landing pages, pop-ups, banners, discounts, and automation triggers
- Create and maintain landing pages (Replo, theme editor, custom sections, etc.)
- Monitor store performance and resolve technical issues as they arise
- Collaborate with our graphic designer and marketing team for new assets and promotions
Technical Shopify Expertise
Modify and update Shopify 2.0 themesAssist with Liquid / HTML / CSS edits for troubleshooting or customizationIntegrate, manage, and troubleshoot Shopify apps (Klaviyo, ReConvert, AfterSell, tracking apps, reviews apps, etc.)Optimize store speed, mobile performance, and UXSupport CRO audits, A / B testing setup, and data collectionCreate and manage Shopify flows and automationsE-Commerce Operations
Assist with order flow checks, tracking updates, and fulfillment-related troubleshootingPerform data entry, maintain organized records, track SKUs, and ensure product accuracyPrepare reports and assist in coordinating tasks with marketing, development, and customer support teamsSupport B2B / wholesale setup, product uploads, and pricing updates when neededOngoing Administrative Support
Maintain documentation for store processes and product updatesEnsure accurate implementation of promotional campaigns on ShopifyCoordinate with internal teams (marketing, product, fulfillment, dev) to ensure smooth executionRequired Skills
2+ years proven experience managing Shopify stores (DTC, dropshipping, or e-commerce)Strong understanding of Shopify 2.0 , sections, templates, metafields, and theme customizationsAbility to make front-end edits using Liquid, HTML, CSS (basic JS is a plus)Experience with Klaviyo, ReConvert, AfterSell, GemPages, and other Shopify appsExcellent organizational skills with strong attention to detailAbility to troubleshoot Shopify issues quickly and effectivelyStrong communication skills; ability to work independently and meet deadlinesComfortable working with technical documentation and following SOPsPreferred Qualifications
Experience in supplements, wellness, or regulated product industriesFamiliarity with Shopify PlusUnderstanding of CRO principles , mobile optimization, A / B testing, and site performanceExperience with Shopify API , Flow, Scripts, or advanced automationKnowledge of basic SEO best practices (metadata, alt text, structured content)Experience coordinating with remote teams (marketing, design, development)Benefits
Flexible remote work scheduleOpportunity to work with a fast-growing D2C brandLong-term growth potential within our e-commerce and marketing teamCollaborative team culture with ongoing learning opportunitiesDirect involvement in improving conversion rates, UX, and site performance