Senior Remote Prior Authorization & Clinical Appeals Specialist (US Pharmacy)
Job Title : Senior Remote Prior Authorization & Clinical Appeals Specialist (US Pharmacy)
Company : Simplex Pharmacy
Location : Remote (Pakistan-Based)
Work Schedule : Full‑Time, 9 : 00 AM – 5 : 00 PM EST (Monday – Friday)
About Simplex Pharmacy :
Simplex Pharmacy is a busy, independent pharmacy in Brooklyn, NY, dedicated to exceptional patient care. Our leadership team is looking for a top‑tier, expert‑level Prior Authorization Specialist to join us as an exclusive, full‑time remote partner.
Key Responsibilities :
- End‑to‑End PA Management : Independently manage the complete PA workflow for all prescriptions, specializing in high‑cost, specialty, and non‑formulary medications.
- Benefits Investigation : Conduct meticulous verification of patient insurance eligibility, benefits, co‑pays, and deductible status.
- Clinical Review & Submission : Collaborate with prescribers’ offices to gather necessary clinical documentation to build a strong case for approval.
- Denial & Appeal Management : Aggressively follow up on all pending requests. When a PA is denied, analyze complex denial codes, immediately initiate the appeals process, and manage multi‑level appeals, including Medicare Part D Redeterminations and Reconsiderations.
- System & Platform Proficiency : Accurately submit and track requests using ePA platforms (CoverMyMeds, Surescripts) and directly through PBM portals (CVS Caremark, Express Scripts, OptumRx).
- Stakeholder Communication : Serve as the primary liaison between our pharmacy, US‑based insurance companies, and prescribers’ offices, preparing documentation for peer‑to‑peer review calls.
- Documentation : Maintain meticulous, HIPAA‑compliant records of all requests, communications, denials, and approvals within our pharmacy’s EHR / EMR system.
Must‑Have Qualifications (Non‑Negotiable)
Experience : 3–5+ years of hands‑on experience in prior authorization, specifically for a US‑based pharmacy or healthcare provider.U.S. Healthcare Knowledge : Expert‑level understanding of the US healthcare system, including PBMs, Medicare Part D, and Medicaid.Appeals Expertise : Proven track record of successfully managing and overturning complex denials, including Step Therapy and Medical Necessity appeals.Communication Skills : Exceptional English verbal and written communication (C1 / C2 Level). Must be persuasive and professional in negotiations with insurance agents and clinical staff.Technical Skills : Proficiency with EMR / EHR systems and e‑authorization platforms such as CoverMyMeds or Surescripts.Work Ethic : Highly organized, self‑motivated, and detail‑oriented. Must be able to work independently in a remote EST‑based schedule.Exclusivity : Ability to commit to a full‑time, exclusive role dedicated solely to Simplex Pharmacy.Remote Setup : Quiet, private home office with high‑speed, reliable internet and a backup power solution (UPS / generator) to ensure 100% uptime during work hours.Preferred Qualifications :
Direct experience with US retail pharmacy dispensing software (e.g., PioneerRx, Rx30, ScriptPro).What We Offer :
A highly competitive, premium market salary (in PKR) commensurate with your expert‑level experience.A stable, full‑time, and long‑term remote position.An autonomous role where you will be a critical, trusted member of our core team, making a direct impact on patient care.How to Apply :
Please send : CV; best time for an interview (EST) to or apply via LinkedIn. You may also WhatsApp the details at .
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