General Manager – Organizational Planning and Management
The Citizen FoundationKarachi Division, Sindh, Pakistan30+ days ago
Job descriptionOversee the day-to-day operational execution of the CEO’s priorities, ensuring initiatives are implemented effectively. Identify and resolve bottlenecks in processes, workflows, or communication that hinder organizational efficiency. Monitor progress on programmes, projects and key performance areas, flagging issues early and ensuring accountability for deliverables. Assist the CEO in managing key stakeholder relationships and maintaining organizational oversight through a dynamic operating rhythm. Provide input and oversight on the design and delivery of the organization-wide operating rhythm (including forums not requiring CEO participation). Organize and coordinate senior leadership forums, including agenda setting, note-taking, and follow-ups to ensure alignment and action. Act as the central point of (formal and informal) communication between the CEO, senior leadership and the rest of the organization, ensuring clear, concise, and consistent messaging. Manage the CEO's email and other communication within and outside the organization to ensure responsiveness and prompt decision making. Support the CEO’s external engagements by curating and filtering engagements, preparing communication materials and maintaining engagement with external partners. Enable the CEO to communicate with the public at large through social media content, blogs and op-eds. Develop and assist other units in developing briefing documents to frame key decisions and provide necessary context, rationale and data to support executive decision-making. Lead or coordinate critical cross-functional projects that may not have a clear owner within the organization.
The General Manager - Organizational Planning and Management (GM-OPM) will play a critical role in supporting the CEO of TCF by improving organizational efficiency, ensuring smooth operations, and enhancing communication and coordination across the organization. As a key integrator, the GM-OPM will assist the CEO in managing the flow of information, monitoring key initiatives, and ensuring alignment across departments. This role is ideal for a senior level professional with strong operational and project management capabilities who thrives in a fast-paced, mission-driven environment. Key Responsibilities Strategy and Annual Planning
- Manage the organization's process of long-term strategy development and monitoring progress against key milestones.
- Partner with Finance to facilitate the annual planning process, ensuring alignment with the organization's strategy.
Operations and Performance Management
Stakeholder Management and Operating Rhythm
Internal and External Communications
Decision Support and Project Management
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General Manager • Karachi Division, Sindh, Pakistan
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