Project Coordinator

Overview

Company Overview : Zones – First Choice for IT. Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed / Professional / Staffing services. Operating in more than 120 countries, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview

Position

Overview : Project Coordinator is a key role to delivering customer service directly to our top tier clients in order to achieve a high degree of customer satisfaction and meeting customer’s SLA expectations for projects. This role requires a highly-motivated individual with the ability to deal with ambiguous requests, manage on-going deployment schedules and handle multiple competing priorities. What you’ll do as the Project Coordinator

Employees employed in the role of Project Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities

Coordination of the deployment processes. Coordinating with multiple internal teams via multiple tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow). Understand Order Processing with attention to detail including quality checking, releasing and monitoring shipment status. Working in a team environment. Developing firm understanding of the principles and best practices of inventory management. Managing project tools including enterprise, such as Client dashboards, Smartsheets and MS Excel. Drive all deployment requirements through demand planning tools (Kinaxis) including order processing, schedule changes, order changes, and internal changes. Project management experience is a plus. What you will bring to the team

EDUCATION / CERTIFICATION : Bachelor’s degree in IT / Business Administration or any other related field CERTIFICATES / LICENSES, ETC : N / A REQUIRED EXPERIENCE : Strong customer service skills Excellent organization skills and process expertise Ability to deal with ambiguity. Excellent verbal and written communication skills Ability to meet aggressive deadlines Analytical with excellent problem-solving skills Very driven, team-oriented and active participant in accomplishing team goals Ability to work with little or no supervision Benefits & Additional Information

Zones offers a comprehensive Benefits package. At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym. We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Shift Timings : 8 : 00 P.M to 5 : 00 A.M (Pk time) #LI-SY1

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