Services • Pakistan
Company Overview: 10Pearls is a global, purpose-driven  AI-Native digital engineering partner  helping businesses re-imagine, ‎digitalize, and accelerate.As an end-to-end digital te... Show more
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Are you a sales leader ready to drive revenue growth for a fast-growing HR outsourcing powerhouse? At People Perfect, you won't just hit targets — you'll lead a unit, own client relationships, and ... Show more
Female CALL OPERATOR in Lahore.USA based company is looking for a confident and fluent Call Operator to join our team.Location: Raya DHA Phase 6, Lahore.Fluent in English with excellent verbal comm... Show more
What Will You Do? * Drive new services and solution sales growth within the assigned territory while maximizing renewal rates for existing service contracts.Identify and pursue new busin... Show more
CloudPSO is an Information Technology Outsourcing (ITO) company that helps businesses acquire qualified staff to solve complex digital problems, increase efficiency, reduce costs, and maintain comp... Show more
The Planner – Group Managed Services will be responsible for coordinating and optimizing service delivery across various teams.This role involves strategic planning, resource allocation, and ensuri... Show more
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Quality Assurance Officer - Agriculture Services - Kabirwala.Ensure implementation of Nestlé Quality & Food Safety standards across regional milk collection operations while maintaining laboratory ... Show more
In this role, you will analyze technical project briefs, scope software solutions, and write.Upwork and secondary platforms.Ability to read, understand, and break down technical project briefs, inc... Show more
Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more
Our Client, a Karachi based company, seeks to appoint experienced professionals for the following role:.MANAGER – PROCUREMENT AND SERVICES (POL).Manage end-to-end procurement of POL Goods in a fair... Show more
Central Standard Time (9 AM – 5 PM).We're looking for a Call Centre Manager to lead customer care operations and oversee end-to-end insurance claims handling within a vehicle and automotive-focused... Show more
The Client Services Technician role requires a high level of technical proficiency and requires an individual with strong communication skills.Must quickly and effectively diagnose, and resolve iss... Show more
Job Title: Engineering Services Manager.Location: Arfa Technology Park, Lahore, Pakistan.Timings: 5:00 PM – 2:00 AM PKT.Employment Type: Full-time.Our client is looking for an e... Show more
We are looking for an energetic and driven Business Development Manager to join our growing team in the CFDs industry.This is an exciting opportunity for an ambitious professional with minimum 2 ye... Show more
Company Overview: 10Pearls is a global, purpose-driven AI-Native digital engineering partner helping businesses re-imagine, digitalize, and accelerate.
As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies.
To learn more, visit https://10pearls.com . Role: The Director Software Services is a senior portfolio leadership role responsible for the overall health, growth, and successful delivery of a portfolio of client engagements.
This role brings together delivery, product, and engineering leadership into a single, discipline-neutral position.
The Delivery Director partners with Engagement Leads to ensure delivery excellence, drive business growth, manage portfolio risks, and establish AI-native ways of working across engagements.
They serve as the primary escalation point between client engagements and executive leadership while ensuring strong commercial, operational, and customer outcomes. Responsibilities: Own the delivery, operational, and commercial success of a portfolio of client engagements.
Drive portfolio health by ensuring quality, predictability, customer satisfaction, and business outcomes.
Manage cross-engagement priorities, resource allocation, and dependency management.
Establish operating rhythms and governance mechanisms to support high-performing delivery teams. Coach, mentor, and develop Engagement Leads.
Build leadership capability and support succession planning across the delivery organization.
Drive talent management, staffing strategies, performance management, and technical hiring decisions.
Foster a culture of accountability, collaboration, continuous learning, and excellence. Translate organizational and regional strategy into portfolio execution plans.
Build and maintain executive-level client and stakeholder relationships.
Identify opportunities for account growth, operational improvements, and increased business value.
Partner with leadership teams on strategic initiatives and portfolio expansion opportunities. Establish and continuously improve delivery standards, governance frameworks, and operational processes.
Promote engineering excellence, quality assurance, scalability, and maintainability across engagements.
Use delivery metrics and data-driven insights to improve predictability and performance.
Balance delivery speed, quality, technical debt, and customer expectations. Proactively identify and mitigate delivery, technical, commercial, and organizational risks.
Lead intervention efforts for at-risk engagements and major escalations.
Ensure effective governance, reviews, controls, and portfolio visibility.
Provide timely escalation, recovery plans, and strategic recommendations to executive leadership. Drive AI adoption across delivery, engineering, and operational workflows.
Leverage AI for portfolio reporting, forecasting, resource planning, and decision-making.
Promote automation, workflow optimization, and agentic tooling across engagements.
Establish governance practices for secure, responsible, and effective AI usage.
Measure and enhance the business impact of AI-enabled delivery practices.
Requirements: Bachelor's degree in Computer Science, Software Engineering, Information Technology, Business Administration, or a related field.
Proven experience managing multiple client engagements, programs, or portfolios.
Demonstrated success leading large cross-functional teams and developing senior leaders.
Experience managing commercial performance, resource planning, budgeting, and client relationships.
Prior experience in an Engagement Lead, Delivery Lead, Engineering Leader, Program Manager, or equivalent leadership role is highly preferred. Strong understanding of software delivery methodologies, engineering practices, and Agile frameworks.
Ability to manage complex portfolios across multiple clients and delivery teams.
Expertise in risk management, governance, escalation handling, and operational excellence.
Excellent stakeholder management and executive communication skills.
Strong commercial acumen with experience driving account growth and profitability.
Ability to translate business strategy into measurable delivery outcomes.
Experience utilizing AI tools and platforms to improve delivery operations, reporting, and decision-making.
Strong analytical, problem-solving, and decision-making capabilities.
Proven ability to lead through influence, build high-performing teams, and drive organizational change. Portfolio Leadership Leadership & Capability Building Business & Strategic Leadership Delivery Excellence Risk & Governance AI-Native Leadership Powered by JazzHR
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