Associate manager Jobs in Pakistan

About IDR
Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide.

The Role
We are looking for a proactive Associate to join our team at IDR. In this role, you will act as the key liaison between IDR and its clients, ensuring seamless project delivery, expert engagement, and high client satisfaction. You will be responsible for identifying and recruiting the right subject matter experts, managing consultations, and ensuring compliance across all stages of the project lifecycle. This position offers the opportunity to collaborate across international teams and industries, while playing a central role in strengthening client relationships.

Key Responsibilities

• Client and Project Alignment
  Understand client requirements and project goals, ensuring alignment with deliverables and timelines.
• Expert Identification and Recruitment
  Identify, recruit, and screen subject matter experts (SMEs) for qualitative and quantitative research projects using tools such as LinkedIn Sales Navigator, online search engines, and industry databases.
• Expert Engagement and Onboarding
  Engage with experts to confirm their suitability and ensure smooth onboarding.
• Consultation Coordination
  Coordinate and schedule consultations, maintaining accurate calendars and communication with all parties.
• Profile Submission and Approval
  Submit expert profiles for internal review and client approval.
• Data Management and Documentation
  Maintain detailed records of experts, including payment information and compliance documentation, on internal trackers and platforms.
• Expert Support and Communication
  Address expert queries regarding onboarding, payments, and project processes in a timely manner.
• Compliance and Security
  Ensure compliance with internal policies and information security standards throughout project execution.
  
  

Qualifications & Skills:
Education:
Bachelor's degree in management sciences, Business Administration, or a related field.
Experience:
2–4 years of relevant work experience.
Communication Skills:
Strong written and verbal communication, with the ability to engage effectively with professionals across industries.
Other necessary skills:
Familiarity with the expert network industry.
Strong collaboration skills with the ability to manage multiple stakeholders.
Resilience in handling tight deadlines and changing client needs.
Strong negotiation and influencing skills.
Proficiency in Microsoft Excel and Word.
Interest in learning about new industries, research methodologies, and compliance best practices.

What Do We Offer?
Work Location: Onsite
Working Hours: 6:00 PM – 3:00 AM PKT (Monday to Friday)
Job Type: Full-time
Office Location: 7th Floor, Office 4-A, 75/76 D-1, Main Boulevard, Gulberg III, Lahore, 40050

Compensation & Benefits:
Benefits: EOBI contributions as per Pakistan's labor laws.
Leaves: 14 annual leaves, 8 sick leaves, 10 casual leaves.
Additional Perks: Medical coverage, paid training, team events, growth opportunities, and a clear promotion path.
Gratuity: Applicable upon completion of two years of continuous service, in line with local labor regulations.
Quarterly Bonus: Employees are eligible for a quarterly bonus, subject to company policy.

Equal Opportunity & Inclusion
IDR is an equal opportunity employer. We make all employment decisions based on merit, qualifications, and business needs, without discrimination on the basis of race, religion, gender, age, disability, or any other status protected under Pakistani law. We are committed to maintaining a fair, inclusive, and respectful workplace for all.