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Account Management Coordinator

Delivery HeroKarachi, PK

25 days ago

Job description

Job Description

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

Operational Support

Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
Promotion Management :
Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.

Vendor Onboarding

Help onboard new vendor branches and ensure all necessary information (, SKUs, pricing, availability) is correctly added and maintained on the platform.

SKU Management

Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, and pricing accuracy.

Qualifications

Bachelor's Degree in Business Administration or relevant.

You have a good understanding of the retail landscape of Pakistan.

Has an acute sense of responsibility and can take full ownership of the function.

You have at least 1-2 years’ experience in the relevant field.

You are process-oriented and data-driven

Experience with Microsoft Office, especially Excel, or Google equivalents

Your knowledge of the internet and e-commerce sector is solid

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Coordinator • Karachi, PK