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IT Officer
The Value Engineering PakistanRawalpindi, PB, pk30+ days ago
Job descriptionProvide IT support to employees (hardware, software, network issues). Diagnose and resolve technical problems (e.g., login errors, printer malfunctions, software glitches). Assist in installing, configuring, and updating OS, applications, and tools (e.g., Windows, macOS, MS Office, antivirus). Set up and maintain workstations, laptops, peripherals, and mobile devices. Follow IT security protocols (e.g., data backups, password policies, access controls). Ensure compliance with company IT policies and regulatory standards. Maintain logs of IT requests, resolutions, and system changes.
Requirements
Qualification . Bachelor’s in Information Technology / Computer Sciences.
Experience . Minimum 2 years in a similar Help Desk Technician, Desktop Support Analyst, or Junior IT Officer role providing direct end-user support.
Technical Skills :
- Network troubleshooting.
- Proficiency in Windows / macOS, MS 365, basic networking (TCP / IP, DNS, VPN).
- Familiarity with helpdesk software (e.g., Zendesk, Freshservice).
- Hands-on experience with hardware repairs / replacements and inventory management.
- Problem-solving, communication, and time management.
Soft Skills :
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It Officer • Rawalpindi, PB, pk