The Data Acquisition Specialist serves as the primary liaison between a company and government agencies, playing a key role in sourcing critical data for our innovative SaaS platform. This position requires effective communication and management of public records requests to support our cutting-edge software solution.
Key Responsibilities :
- Establish and maintain communication with government agencies via email, phone, fax, and postal mail.
- Oversee account management processes, ensuring all interactions and activities are accurately logged in the company's CRM system.
- Navigate and comply with public records laws when acquiring necessary data.
- Submit and track public records requests to government agencies.
- Review and assess incoming data files for quality, relevance, and usability.
- Manage a multi-state territory, including regions with restrictions on public records usage.
- Promote SmartProcure to government agencies, strengthening brand awareness and relationships.
- Perform additional duties as assigned to meet business objectives.
Requirements
High school diploma or GED required; Bachelor’s degree preferred.Proven experience in CRM account management.Strong background in data entry and analysis.Excellent work ethic with the ability to manage multiple tasks simultaneously.Proficiency in computer navigation and Microsoft Word / Excel.Exceptional organizational skills and attention to detail.Strong professional communication skills, both written and verbal.Self-motivated, with the ability to work independently.Prior experience with public records requests is a plus.Minimum Technical and Work Environment Requirements :
Internet Connection :Primary internet connection with a minimum speed of 15 Mbps .Backup internet connection with at least 10 Mbps .Backup connection must be capable of supporting work during a power outage.Primary Device :Desktop or laptop equipped with at least :Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.A minimum of 8 GB RAM .Backup Device :Must meet or exceed the performance of an Intel Core i3 processor.Must be functional during power interruptions.A functioning webcam .A noise-canceling USB headset .A quiet, dedicated home office space .Peripherals and Workspace : A smartphone for communication and verification purposes.Benefits
High school diploma or GED required; Bachelor’s degree preferred.Proven experience in CRM account management.Strong background in data entry and analysis.Excellent work ethic with the ability to manage multiple tasks simultaneously.Proficiency in computer navigation and Microsoft Word / Excel.Exceptional organizational skills and attention to detail.Strong professional communication skills, both written and verbal.Self-motivated, with the ability to work independently.Prior experience with public records requests is a plus.