Senior Manager, Solutions and Innovation

Job Role / Responsibilities :

You will be responsible for :

• providing technical and strategic leadership for enterprise applications, ERP systems, and administrative software across AKU’s South Asia and East Africa regions.
• leading a team of developers and support staff in managing back-office software modules and services with 24 / 7 availability.
• collaborating with academic, research, and administrative stakeholders to define business needs and deliver scalable ICT solutions.
• driving innovation by researching and implementing new technologies that align with institutional goals and digital transformation.
• managing the full lifecycle of enterprise software development, including feasibility studies, budgeting, deployment, and post-implementation support.
• coordinating disaster recovery efforts for mission-critical software systems and ensuring organizational preparedness.
• overseeing application deployment standards, source code management, server integrity, and version control.
• acting as a change agent for process improvement and aligning software enhancements with business efficiency.
• serving as a liaison between business users and technical teams to ensure alignment of solutions with operational goals.
• developing and maintaining strong relationships with vendors, consultants, and cross-functional departments for seamless service delivery.
• managing software training needs and organizing capacity-building initiatives for both internal teams and end-users.
• participating in budgeting, strategic planning, and resource allocation within the department.

Qualifications :

Comprehensive Reference Checks will be conducted.