Customer Service Representative

The primary role of the customer service representative is to interact with customers to address their concerns, answer their questions and assist them with their needs. A customer service representative will often make quotations, answer customer phone calls and emails, responding to customers’ questions and concerns. Job Specification

Proficiency in Microsoft Office, Technical Writing and making Quotations Provide knowledgeable answers to questions about product, pricing and availability Receiving clients’ instructions to render our services To create quotes at agreed margins Ensure work is delivered to agreed service level Expedite project orders and prepare required client reports Purchase or coordinate with purchasing the entering of project related purchase orders, and Perform other related duties as requested by supervisor or manager Information Technology and Services - Islamabad, Pakistan #J-18808-Ljbffr