AI Toolsmith - Solution Delivery

About the Role Grade Level : 11

Job Title : AI Toolsmith – Solution Delivery

We are looking for an enthusiastic and resourceful AI Toolsmith to join our Solution Delivery group. This is an early-career opportunity for someone who loves experimenting with technology, building prototypes, and turning ideas into practical improvements. The focus of the role is not on data science or developing new AI models, but on applying the AI-enabled tools S&P Global already has to help our delivery professionals — Scrum Masters, Release Train Engineers, Technical Program Managers, and others — work smarter and more efficiently.

The Team Solution Delivery plays a critical role in enabling program and portfolio execution across S&P Global’s Corporate Platforms. We support large-scale Agile Release Trains and Value Streams, ensuring that planning, reporting, and delivery run smoothly. The AI Toolsmith will be embedded in this group, working directly with delivery roles to uncover pain points and show how AI and automation can simplify their work. Key platforms include Microsoft Copilot, Power Automate, Azure DevOps, Spark, and Snowflake — the goal is to maximize the value of tools already in-house, rather than bringing in new external solutions.

The Toolsmith will also collaborate closely with our Digital Solutions team — the internal group that builds and enhances AI and automation capabilities across S&P Global. Success will require strong communication, negotiation, and follow‑up skills to ensure ideas from Solution Delivery are translated into requirements, prioritized appropriately, and ultimately delivered as working solutions.

The Impact As AI Toolsmith, you will act as a hands‑on builder and enabler, testing and demonstrating how in‑house platforms can remove friction in delivery workflows. Whether it’s automating repetitive status updates, streamlining PI Planning preparation, improving dependency tracking, or surfacing insights from data, your work will directly increase the effectiveness of Solution Delivery. By documenting best practices and creating playbooks, you will help scale these improvements across multiple teams, ensuring that delivery professionals can focus their time on leadership, collaboration, and problem solving.

Responsibilities

Explore and apply enterprise platforms (MS Copilot, Power Automate, Azure DevOps, Spark, Snowflake) to create prototypes that improve delivery efficiency.

Build automations, workflows, and dashboards to reduce manual reporting, data entry, and administrative tasks.

Partner with Scrum Masters, RTEs, TPMs, and other Solution Delivery roles to identify areas where AI‑enabled features can add value.

Collaborate with the Digital Solutions team to share vision, define use cases, negotiate requirements, and ensure delivery of new features or enhancements.

Capture lessons learned and package them into playbooks, guides, and repeatable solutions.

Share quick‑win use cases with teams and stakeholders to encourage adoption.

Stay current on updates to our enterprise platforms, highlighting practical opportunities for application in SAFe‑Agile delivery contexts.

What We’re Looking For

Bachelor’s degree (or equivalent experience) in Computer Science, Information Systems, or related discipline.

Strong curiosity about AI and automation, with a desire to experiment and build.

Familiarity with SAFe‑Agile principles and roles; experience working in or around Agile Release Trains is preferred.

Hands‑on experience (academic, internship, or professional) with one or more of : Power Automate, Azure DevOps, Snowflake, Microsoft Copilot, or similar enterprise platforms.

Comfort with APIs, data handling, or light scripting (SQL, Python, JavaScript) is a plus.

Excellent communication skills, with the ability to explain technical concepts to non‑technical stakeholders.

Strong collaboration, negotiation, and follow‑up skills to ensure ideas move from prototype to production.

A builder’s mindset — eager to test, learn, and iterate quickly.

Nice to Have

Exposure to enterprise systems such as Salesforce, Adobe AEM, or ERP platforms.

Experience with design thinking or hackathon‑style rapid prototyping.

Interest in change adoption, enablement, or training others on new tools.

Why This Role is Exciting This is a unique opportunity for someone early in their career to shape how AI gets applied in program and portfolio delivery at scale. You’ll be empowered to experiment, showcase wins, and drive adoption of automation in the day‑to‑day work of Solution Delivery professionals. By working closely with both the Solution Delivery and Digital Solutions groups, you will play a pivotal role in ensuring our organization makes the most of its AI investments and improves efficiency across the enterprise.

#LI-USA

Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to : and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster (describes discrimination protections under federal law). Pay Transparency Nondiscrimination Provision (links omitted).

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