Assistant Operations Manager

People & Culture Strategist | Head of HR at Joyland Amusement Park | Empowering Teams for Success

• Oversee and support day-to-day park operations, ensuring smooth ride, games, and facility management.
• Monitor staff performance and ensure teams are following operational SOPs, safety, and service protocols.
• Assist in scheduling, training, and supervising operational staff.
• Ensure compliance with health & safety regulations, ride inspections, and procedures.
• Address guest concerns / complaints promptly to ensure a positive customer experience.
• Support management in planning events, crowd management, and peak season operations.
• Prepare daily, weekly, and monthly operational reports for senior management.
• Note : Flexibility to work evenings, weekends, and holidays as required (03 pm to 12 pm).

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