A food company is looking for an Operations Manager. He will be responsible for the following :
Coordinate daily company operations
Ensure delivery of superior quality product, service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage the company's good image and suggest ways to improve it
Ensure smooth material management and availability of raw materials at all times
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future company operations
Job Specification
At least a Bachelor’s degree.
Strong analytical and project management skills.
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Manager • Karachi Division, Sindh, Pakistan
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