Receptionist, Department of Emergency Services

Receptionist, Department of Emergency Services Entity Aga Khan University Hospital

Introduction The Aga Khan University Hospital (AKUH) is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 Off-Campus Hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees / trainees and partners to share this commitment.

Responsibilities Specifically, you will be responsible to :

provide administrative services that includes handling phone calls & scheduling appointments

handle cash transactions

charge services to patient bill

facilitate patients / relatives / visitors as required

convey patient related problems to supervisor

Requirements

a Bachelor’s degree with two to three years of experience mainly working at front office

good written and verbal communication skills in English and Urdu

ability to prioritize and coordinate multiple tasks

basic computer knowledge and its application

willingness to work in shift duties including night shifts

Comprehensive employment reference checks will be conducted.

To Apply You should send your detailed CV by email and mention the position title "Receptionist, Department of Emergency Services" in the subject line.

Only shortlisted candidates will be contacted.

Applications should be submitted latest by

November 11, 2025

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