Operations Officer

Riphah International University seeks an Operations Officer to oversee daily operational activities ensuring efficient and timely execution of tasks and projects within the institution. The role focuses on coordinating workflows between various departments to enhance communication and optimize processes. The Operations Officer monitors operational procedures to identify challenges, implement improvements, and maintain accurate records and reports for senior management review. This position supports budgeting, procurement, resource management, and ensures all activities adhere to university policies, procedures, and quality standards. Although this role does not involve direct team management, it plays a key part in liaising with vendors and supporting implementation of digital systems and automation initiatives to improve operational effectiveness. Ideal candidates hold a bachelors degree in Business Administration, Management, or a related field, bringing at least one year of practical experience in operations, administration, or project coordination. Strong organizational, analytical, and communication skills are essential, along with proficiency in Microsoft Office applications, particularly Excel, and Google Workspace. The role demands the ability to manage multiple priorities with precision and meet strict deadlines, contributing significantly to the smooth running of critical university operations.

Responsibilities

Oversee day-to-day operations to ensure tasks and projects are completed efficiently and on schedule.

Coordinate between departments to facilitate effective workflow and maintain open communication channels.

Monitor operational processes to detect bottlenecks and propose actionable improvements.

Maintain, update, and organize records, reports, and documentation for management assessment.

Assist in budgeting, procurement activities, and the management of resources according to organizational guidelines.

Ensure all operations comply with university policies, procedures, and quality standards.

Support the implementation of digital systems and automation processes to improve workflow efficiency.

Prepare comprehensive operational summaries and performance reports for management review.

Manage vendor communication and service-level tracking as required to ensure service quality.

Apply analytical skills for data review and process improvement initiatives to optimize operational outcomes.

Utilize Microsoft Excel and other Office tools to analyze data, prepare reports, and support financial planning.

Handle multiple tasks with excellent attention to detail to meet strict deadlines consistently.

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