Customer Sales Representative / CSR

WBM is one of the leading manufacturing and retail businesses. Globally, the brand covers a huge footprint with its wide range of products. WBM provides innovative and organic products in different categories with more than 16 consumer product brands to promote a healthy lifestyle. Our vision calls for reducing toxic waste that ends up in our environment. We are committed to sustainable packaging materials and processes while minimizing landfill waste.

Quality is our passion, and customer satisfaction is our key goal.

We are looking for a Call / Chat Support Executive to join our team and help us provide excellent customer service to our clients. The candidate will respond to customer queries through chat and calls, reach out to customers daily, and maintain customer data on Google Sheets while making proper records of customer feedback.

Responsibilities :

• Providing accurate and up-to-date information and answering customer questions regarding products.
• Maintaining customer data on Google Sheets and updating customer records as necessary.
• Handling complex customer issues in a timely and effective manner.
• Continuously improving knowledge of products and services to assist customers better.
• Proactively reaching out to specific customers daily to provide them with support and assistance.

Requirements :

Note :

Annual bonus and yearly growth increment are provided.

Job Type : Full-time / Part-time

Timings : Day Shift : 11 : 00 am - 8 : 00 pm (Monday-Saturday)

Salary : Rs30,000.00 - Rs35,000.00 per month

Education : Bachelor's (Preferred)

Job Specification :

Communication skills, multi-tasking, task management, time management.

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