Customer Support Specialist

Acutis DiagnosticsRawalpindi Cantonment, Punjab, Pakistan

30+ days ago

Job description

Acutis Diagnostics is a company known for its commitment to laboratory medicine, specializing in clinical toxicology and breakthrough branded molecular diagnosis.

Role Description

This is a full-time remote role for a Customer Support Specialist at Acutis Diagnostics. The Customer Support Specialist will be responsible for providing support to clients, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to troubleshoot issues effectively on a day-to-day basis.

Responsibilities

Provide support to clients and ensure high levels of customer satisfaction
Offer technical support and troubleshoot issues using analytical skills
Communicate effectively with clients and internal teams

Qualifications

Customer Support and Interpersonal Skills

Customer Satisfaction and Technical Support abilities

Analytical Skills for effective issue resolution

Excellent communication skills, both written and verbal

Ability to work collaboratively in a team and independently

Experience in a healthcare or laboratory environment is a plus

Bachelor\'s degree in a relevant field or equivalent experience

Seniority level

Entry level

Employment type

Full-time

Industries

Hospitals and Health Care

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Customer Support Specialist • Rawalpindi Cantonment, Punjab, Pakistan

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