Talent.com
No longer accepting applications
Sales & Support VA

Sales & Support VA

TalentPop App, , Pakistan, Pakistan
30+ days ago
Job description

Sales and Support Virtual Assistant (VA)

Remote | Full-Time | E-commerce Support

At TalentPop App , we partner with fast‑growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service, are highly organized, tech‑savvy, and motivated to help customers find the right solutions, this role may be a perfect fit.

Key Responsibilities

  • Provide real‑time support to customers via live chat, email, SMS, and phone
  • Recommend products, assist in purchase decisions, and identify upsell / cross‑sell opportunities
  • Manage order inquiries, including shipping, tracking, returns, and refunds
  • Update CRM tools and track customer interactions accurately
  • Represent each e‑commerce brand in a way that reflects their tone and values
  • Share customer feedback and insights to improve sales processes
  • Collaborate with internal teams to meet performance and service goals

Qualifications

  • Minimum of 1 year remote / online experience in sales, customer support, or virtual assistant roles
  • Excellent written and verbal communication skills in English
  • Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
  • Ability to work independently in a remote, fast‑paced environment
  • Detail‑oriented, proactive, and results‑driven

    • Technical Requirements

  • Personal PC or laptop with an i5 processor or higher
  • Stable internet connection with a minimum of 15 Mbps upload and download speeds
  • Quiet, professional workspace for calls

    • What We Offer

  • Performance‑based raises and commission opportunities
  • Paid time off
  • Monthly health stipend or an HMO coverage to keep you feeling your best (location‑dependent)
  • Recognition bonuses for outstanding performance
  • 100% remote setup with a supportive, collaborative team environment
  • Career development opportunities

    • To apply : Please include the application code BCS in your submission to be prioritized. When asked for the position title, select or write Brand Concierge . Join us at TalentPop App and help shape the future of e‑commerce sales and support. Apply today.

    #J-18808-Ljbffr

    Create a job alert for this search

    Support • , , Pakistan, Pakistan