Customer Service Representative

Direct message the job poster from DBS Solutions Overview

HR Manager @ DBS Solutions | Team Management, Time Management Responsibilities

Chatting with customers on calls (inbound & outbound) and helping them place or keep their orders. Using your sales magic to convince customers to stay on board. Answering questions and sorting out complaints via phone, email, live chat, or social media. Helping with refunds, exchanges, order status – all while keeping it professional and friendly. Keeping things organized by using our CRM system like a pro. Listening carefully and offering real solutions that make customers feel heard and helped. Qualifications

You speak and write fluent English (good grammar is a must). You've worked in an international call center and have at least 1 year of sales / customer service experience. You know how to turn a “maybe” into a “yes!” and leave customers smiling. You’re competitive (in a good way), ambitious, and always thinking ahead. You have an O Levels / Matric or above Fast fingers for typing and quick thinking under pressure. Benefits

Uncapped monthly commissions Annual salary raises Recognition awards A fun, supportive environment that actually cares about you! A Few Questions Before You Apply

Can you comfortably work night shifts? (6 : 00 pm – 3 : 00 am) Do you have 1 year of sales & customer service experience? Have you worked in an international call center before? If your answer is “YES!” to all of the above, we’d love to meet you! Ready to apply? Send us your CV now at and be part of a growing team that values results, growth, and good vibes. Key Details

Job Type : Full-Time | Onsite | Salary : Rs 70,000–80,000 / month + Commissions Seniority level : Entry level Employment type : Full-time Job function : Marketing and Writing / Editing Industries : Business Consulting and Services

#J-18808-Ljbffr