Intern - IT

Employment Type: Full-time Location: Onsite Schedule: U.S. Central Time (CT) About Us Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance. We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement. Role Overview We are seeking a motivated IT Intern to support day-to-day IT operations, with a focus on Entrata and other business systems. The role will assist with user access, troubleshooting, system support, device setup, and general IT administration. This is an opportunity for a student or recent graduate to gain hands-on experience, with potential for a full-time position based on performance. Key Responsibilities Assist with Entrata user access, basic troubleshooting, and system-related requests. Support Microsoft 365, email, collaboration tools, and other business applications. Assist with laptop, computer, software, and device setup. Support employee onboarding and offboarding, including account and access management. Troubleshoot basic hardware, software, connectivity, and user-access issues. Maintain IT equipment, user account, and system records. Document technical issues and escalate complex problems when needed. Assist with IT projects, system improvements, and other technology-related tasks. Required Qualifications Currently pursuing or recently completed a degree/diploma in IT, Computer Science, Information Systems, or a related field. Basic understanding of hardware, software, Windows, networking, and Microsoft 365. Strong troubleshooting and problem-solving skills. Good written and verbal English communication. Organized, detail-oriented, and willing to learn. Exposure to Entrata or other property management software is strongly preferred. Previous IT projects, internship, or hands-on technical experience is a plus. Benefits Professional growth and learning opportunities. Potential for a full-time position based on successful performance.