Customer Service Specialist - US

Abacus OutsourcingLahore, Punjab, Pakistan

30+ days ago

Job description

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and / or services

Collaborate and build relationships with customers to strengthen service competitiveness

Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner

Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

What We Seek in You :

The ability to communicate technical information in a simple manner

Job Requirements :

A Levels / Intermediate or above
American or neutral accent

Salary & Benefits :

Up to 70,000 / -

Working Timings :

US / UK timings (5 Days a week)

Job Type : Full-time

Requirements & Skills

Flexible for Night Shift

Negotiation Skills

Benefits

Communication

Health Insurance

Incentive Bonus

Leaves

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Customer Service Specialist • Lahore, Punjab, Pakistan

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