Customer Service Representative

Customer Service Representative

Blue Group Of Companies Tech Society, Lahore, Punjab, Pakistan Start Date : 12 / 15 / 2020 Answer customer inquiries, process orders, and ensure successful completion. Investigate customer problems and complaints to reach effective resolutions. Assist in expediting orders as needed. The candidate must be fluent in English. Must have a confident personality and the ability to meet monthly sales targets. Work effectively in a team environment to achieve goals. Provide expert answers regarding products, pricing, and availability. Capture client feedback on market trends and pricing. Communicate with customers via phone, email, and chat. Resolve customer issues and find optimal solutions. Respond to shipping inquiries and order status questions. Develop product expertise and understand customer needs to deliver exceptional service. Experience with US, UK, and Australian campaigns is required. Outbound and inbound call center experience is a plus. Handle sales, customer support, and follow-up through various communication channels, coordinating effectively. GTradeCenter.com is a B2B marketplace connecting buyers and sellers across industries worldwide, including home textiles, garments, food & beverages, leather, and services.

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