Data Platform Configuration Consultant

About the Role As a Data Platform Configuration Consultant at Convo, you will play a pivotal role in bridging client business requirements with the technical capabilities of our SaaS revenue management platform. This position involves hands‑on configuration, implementation, and technical leadership to deliver scalable, secure, and high‑quality solutions for our clients in the consumer goods and enterprise sectors.

You will collaborate closely with both client and internal teams to ensure that our solutions drive measurable business value, support advanced data‑driven decision‑making, and meet project objectives.

Success in this role requires a combination of

technical expertise ,

data science exposure ,

ERP system knowledge , and a

consultative approach

to problem‑solving, configuration, and business engagement.

Key Responsibilities As a Sr. Techno-Functional Expert, your role combines

functional consulting

and

technical data management

responsibilities with an emphasis on the following :

Hands‑on configuration of platform components, data structures, and workflows.

Translation of client business processes into system design and configuration.

Collaboration with technical teams on data integration, quality, and optimal flows.

Leading workshops to gather and validate functional and technical requirements.

Configure and document end‑to‑end solutions using the SaaS platform to meet customer business and technical requirements, ensuring scalability, security, and performance.

Analyse the data interfaces to ensure data aligns with ERP specifications, validating data against functional checks, and identifying business scenarios violated by the data

Lead and guide technical and business teams across multiple projects, optimizing resources and promoting best practices.

Provide expertise in the solution, clearly articulating configuration options and benefits to client business processes, leading discussions on RGM and tying these back to data insights.

Driving clients in key configuration decisions in order to maximize business value from our platform

Conduct workshops with client teams to gather, formalize, and challenge requirements, translating them into clear functional blueprints and configuration specifications, and ensure system configurations and integrations meet client requirements while minimizing customization

Conduct gap analysis on client requirements versus standard platform capabilities, recommending configuration options or integration strategies.

Ensure timely

data availability, transformation, and enrichment

through

ETL pipelines

and data integration workflows, focusing on data accuracy and usability.

Strong understanding of data analysis tools and approaches

Provide advisory input on

data architecture ,

data models , and

data integration points

to enable analytics and reporting.

Facilitate test script creation, integration testing, and user acceptance testing to ensure solution quality.

Provide

technical governance and assurance

throughout the delivery lifecycle, identifying and mitigating business and technical risks.

Act as a bridge between client and product teams, providing actionable feedback to support continuous improvement.

Collaborate with data and integration engineers to ensure accurate data mapping and flow

Coach and mentor team members, fostering skill development across solution design, data management, and ERP integration.

Requirements

Bachelor’s degree in

Computer Science

s ,

Data Science , or a related discipline (or equivalent experience).

8+ years

of experience in configuring and implementing

ERP / SaaS solutions , ideally within the

CPG

or

revenue management

domain.

Proven experience in

data modelling

and

data integration .

Strong understanding of

ETL processes ,

data pipelines , and tools for data transformation and integration.

Familiarity with

Python

including

NumPy ,

Pandas

and

SQL , is a plus

Experience with

configuring

ERP systems

such as

Microsoft Dynamics 365 ,

SAP ,

Salesforce

or equivalent enterprise platforms is a plus

Strong analytical skills and a passion for

data‑driven process optimization .

Experience in leading technical teams and managing multiple projects simultaneously.

Excellent communication and interpersonal skills, with the ability to facilitate workshops and translate business needs into technical solutions.

Highly organized, proactive, and detail‑oriented, with a pragmatic approach to problem‑solving.

Fluent in English with outstanding written and verbal communication abilities.

What We Have For You : Great compensation package, provident fund, medical benefits for you and your family, an opportunity to participate in company stock ownership plans, meals, frequent performance‑tied increments & performance recognition awards, super‑cool team members to learn with, and a great lean and agile work culture!

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