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About The Role
We’re looking for a Sales Development Support Associate to join our growing Sales team. This entry-level role is ideal for fresh graduates or early-career professionals who are eager to learn the fundamentals of B2B sales, lead nurturing, and CRM management in a fast-paced tech environment.
You’ll play a vital role in supporting our Sales Development Representatives (SDRs) — helping manage follow-ups, track leads, and ensure prospects receive timely and personalized communication.
Key Responsibilities
- Completion Management & Nurturing
- Handle follow-ups for “Not Now” and other pending leads
- Maintain accurate lifecycle stages, notes, and contact information in the CRM
- Conduct research to personalize outreach and re-engage prospects
- Support for Cold Calling SDRs
- Act as a bridge between active SDRs and prospects that require nurturing or extra support
- Assist in scheduling meetings, sending sales resources, and logging communications
- Training & Development
- Receive hands-on training in sales communication, cold calling, and market understanding
- Participate in supervised cold-calling sessions for learning and skill testing
- Data Management & Reporting
- Keep lead and prospect data accurate and up to date
- Track daily outcomes and assist in generating simple performance reports
- Collaboration & Growth
- Collaborate with senior SDRs and sales managers to understand buyer segments and messaging
- Join regular training sessions to build product knowledge and outreach effectiveness
Required Qualifications
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field0–2 years of experience (fresh graduates are encouraged to apply)Basic understanding of sales or customer service is a plusComfortable using CRM tools like HubSpot, Salesforce, or willing to learn quicklyProficient in English communication (written and verbal)Organized, detail-oriented, and self-motivatedAble to manage time effectively and follow structured workflowsPreferred Skills
Strong problem-solving and critical-thinking abilitiesFamiliarity with Zoom, Slack, and Google WorkspacePositive attitude with a desire to learn and grow within the Sales functionWhy Join Us
Opportunity to learn directly from experienced SDRs and Sales ManagersSupportive environment focused on mentorship and skill developmentStrong potential to grow into a full SDR role based on performanceCompetitive compensation and career advancement opportunitiesJob Type
Full-time | Entry-Level | Non-Cold Calling RolePowered by JazzHR
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Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Sales and Business DevelopmentIndustries : Internet PublishingReferrals increase your chances of interviewing at Codup by 2x
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