Customer Service & Logistics Officer-LHR

Job Description :

• Evaluates routing, load management and ensures tracking of delivery vehicles.
• Collaborates with 3pl service provider for effective and efficient daily operations and conducts periodic meetings to resolve operational issues effectively.
• Monitors the overall inventory control system and schedules daily & weekly inventory checks as per the sops.
• Monitors & ensures timely closure on all in-transit damages / shortages and open orders to avoid inventory variations.
• Seeks guidance from logistics manager and supply planning manager for all inventory-related in-transit issues for appropriate actions to avoid inventory disputes.
• Keeps track of the warehouse situation, capacity outlooks, defines requirements and leads / coordinates with 3pl service provider for continuous improvement to help avoid warehouse capacity chokes.
• Deployment of all service providers & logistic contracts on a monthly basis, evaluate their performance to ensure meeting the company operational standards.
• Initiates cost saving measures while critically & continuously evaluating ongoing operations to yield maximum cost efficiencies.

Behavioral Skills :

Education & Experience :

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